We are required by law to collect tax in all 50 states where sales tax is collected and Crye Precision does business. All tax rates are based on local and state regulations and are determined by the ship from and ship to address. All funds collected as a result are submitted to the specific government agency. For our tax exempt customers, state laws require us to have your signed tax exemption or resale certificate on file at our offices. We are required to charge you sales tax if we do not have this documentation.
If a defect in materials or workmanship is found in any of our products, we will repair or replace it, free of charge, for the lifetime of the product. This excludes normal wear and tear. Be aware that the customer is responsible for any and all return shipping charges. This applies to the original purchaser and is non-transferrable.
Returns and refunds
We will gladly accept any returns on the condition that the item includes all of the original packaging, instructions, receipt and has not been laundered. Items must be received within 60 days from date of purchase. It must be unused and undamaged. All returns will be carefully inspected before giving a refund, credit or exchange. The customer is responsible for any and all shipping charges. Returns may be subject to a 10% restocking fee. Please do not send any items back unless you have contacted a sales representative first.
It is against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various states also have laws restricting the purchase or possession of body armor by persons convicted of certain felonies, other crimes of violence, or drug crimes. By purchasing body armor, you acknowledge and certify that (i) you have no felony convictions, (ii) you have not been convicted of any other crime that would restrict your ability to purchase or possess body armor under any Federal or State law, (iii) you do not intend to use the body armor for any criminal purpose and (iv) you are over 18 years old. Crye Precision reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel.
We try very hard to keep the information on this website as accurate and up to date as possible. However, errors may occur that may sometimes result in inaccurate information being displayed. This includes, but is not limited to, errors in stock status, product description, price, images, sizing information and availability. This website is meant to serve as a useful guide and ecommerce tool, but Crye Precision is not responsible for any errors or discrepancies. This website does not show real-time stock levels. Customer Service will provide an expected ship date to the customer if the order is not expected to ship within 2-3 business days. As always, the customer can contact us with the order number to check status.